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Engagment

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About

Engagement

Wedding & Anniversary

Fashion

Watches

Services

About

OUR TEAM

Underwood’s believes that every customer that comes into our store for a diamond, watch or jewelry has the right to be served by a trained and experienced professional associate. Because of this, Underwood’s has an extensive and thorough training program that encompasses gemological knowledge as well as customer service issues.

This formal program through the American Gem Society (AGS) and the Gemological Institute of America (GIA) allows our staff to stay on the cutting edge of new developments and trends as they are happening in our industry. Our training program is required of all associates whether they come to us with a background in the jewelry industry or no experience in our industry. After approximately 18 months in our training program our staff members are ready to take the AGS Way Test earning the professional title, Registered Jeweler, AGS. We also have four Certified Gemologists on our staff.

C. Clayton Bromberg


Certified Gemologist

American Gem Society, 1982

R. Michael Richards


Certified Gemologist

American Gem Society, 1991

Emily H. Pepper


Registered Jeweler

American Gem Society, 2005

Denise Richards


Certified Gemologist Appraiser

American Gem Society, 2015

Mike Bryant


Registered Jeweler

American Gem Society, 2012

John Rutkowski


Registered Jeweler

American Gem Society, 2009

Rob Gatta


Registered Jeweler

American Gem Society, 2013

Shelly Adkison


Registered Jeweler

American Gem Society, 2004

Cay Corrado


Registered Jeweler

American Gem Society, 2004

Anthony J. Lazar


Registered Jeweler

American Gem Society, 2004

Robert Carver


Registered Jeweler

American Gem Society, 2004

Mary Dudley Schmidt


Registered Jeweler

American Gem Society, 2002

Leslie Burkhalter


Registered Jeweler

American Gem Society, 2009

Vickie Brown


Registered Jeweler

American Gem Society, 2004

Vicki Lynn Marra


Registered Jeweler

American Gem Society, 2004

Melissa Hirneise


Registered Jeweler

American Gem Society, 2007

Kelli Roberts


Registered Jeweler

American Gem Society, 2012

Roger Myint


Registered Jeweler

American Gem Society, 2011

Elizabeth Berg


Registered Jeweler

American Gem Society, 2016

Sarah Merkling


Registered Jeweler

American Gem Society, 2014

Scott Granger


Certified Sales Associate

American Gem Society, 2016

Matt Collins


Certified Sales Associate

American Gem Society, 2016

Ali Walker


Registered Jeweler

American Gem Society, 2018

Josh Pruschen


Certified Gemologist Appraiser

American Gem Society, 2018

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