OUR TEAM

Underwood’s believes that every customer that comes into our store for a diamond, watch or jewelry has the right to be served by a trained and experienced professional associate. Because of this, Underwood’s has an extensive and thorough training program that encompasses gemological knowledge as well as customer service issues.

This formal program through the American Gem Society (AGS) and the Gemological Institute of America (GIA) allows our staff to stay on the cutting edge of new developments and trends as they are happening in our industry. Our training program is required of all associates whether they come to us with a background in the jewelry industry or no experience in our industry. After approximately 18 months in our training program our staff members are ready to take the AGS Way Test earning the professional title, Registered Jeweler, AGS. We also have three Certified Gemologists on our staff.

C. Clayton Bromberg


Certified Gemologist

American Gem Society, 1982

R. Michael Richards


Certified Gemologist

American Gem Society, 1991

Denise Richards


Certified Gemologist Appraiser

American Gem Society, 2015

John Rutkowski


Registered Jeweler

American Gem Society, 2009

Shelly Adkison


Registered Jeweler

American Gem Society, 2004

Anthony J. Lazar


Registered Jeweler

American Gem Society, 2004

Robert Carver


Registered Jeweler

American Gem Society, 2004

Leslie Burkhalter


Registered Jeweler

American Gem Society, 2009

Vicki Lynn Marra


Registered Jeweler

American Gem Society, 2004

Melissa Hirneise


Registered Jeweler

American Gem Society, 2007

Kelli Roberts Whitman


Registered Jeweler

American Gem Society, 2012

Roger Myint


Registered Jeweler

American Gem Society, 2011

Elizabeth Cassidy Berg


Registered Jeweler

American Gem Society, 2016

Sarah Merkling


Registered Jeweler

American Gem Society, 2014

Scott Granger


Registered Jeweler

American Gem Society, 2016

Matt Collins


Certified Sales Associate

American Gem Society, 2016

Mary Lou Jones


Registered Jeweler

American Gem Society, 2022

Christa Crapps


Registered Jeweler

American Gem Society, 2023

Mary Laurel Underwood


Certified Sales Associate

American Gem Society, 2021

Rebecca Mason


Certified Sales Associate

American Gem Society, 2022

Emily Murillo


Certified Sales Associate

American Gem Society, 2022

Sarah Larkin


Registered Jeweler

American Gem Society, 2022

Lauren Marvin


Certified Sales Associate

American Gem Society, 2022

Gretchen Anderson


Certified Sales Associate

American Gem Society, 2022

Stephen Coe


Certified Sales Associate

American Gem Society, 2022

Kelley Shiver


Certified Sales Associate

American Gem Society, 2022

Faten Gazaleh


Certified Sales Associate

American Gem Society, 2023

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