Frequently Asked Questions

Explain the Underwood’s gift letter program.

To keep you from making returns and dealing with duplicates, for every gift purchased from your registry, you will receive a gift letter instead of the actual gift. Bring in your gift letters after the wedding and you can exchange the total value of your gift letters for anything you want in the store.

So we don’t have to take the gifts that have been purchased for us?

You can exchange your Underwood’s gift letters for the exact gifts that were purchased for you or you can exchange the amount in your gift letter account for any item in the store, even jewelry or watches.

Can our guests actually purchase a gift from our registry and get it wrapped for the tea?

Yes. While we don’t stock every item, with enough notice, we can special order merchandise.

How long after the wedding do we have to exchange our gift letters?

While there isn’t a time limit, we do have to worry about price increases and less frequently, discontinuations of some items. For those reasons, we ask that you bring in your gift letters within 90 days of your wedding so that we may get all of your items on order promptly.

What are the benefits of registering for gifts at Underwood’s?

We don’t stop with the best service, the most experienced staff, and our unique gift letter program. We also have registry benefits and special offers from our merchant partners especially for our Underwood’s registered couples!